Policies

Complaints, Appeals & Investigations Policy

Introduction

Femington Academic Publishing is committed to maintaining a fair, transparent, and ethical publishing environment. Authors, reviewers, editors, readers, institutions, and funders have the right to raise concerns or file formal complaints regarding editorial processes, publication ethics, or conduct. This policy outlines how complaints are submitted, how appeals are handled, and how investigations are conducted in alignment with COPE Core Practices.

A. Submitting Complaints

Femington provides a clear, structured pathway for submitting complaints related to editorial processes, publication ethics, or conduct.

Complaints May Relate To

  • Editorial handling or delays
  • Reviewer misconduct or inappropriate comments
  • Suspected bias or unfair treatment
  • Ethical concerns regarding published or submitted articles
  • Technical or administrative issues

1. Who Can Submit a Complaint?

  • Authors
  • Reviewers
  • Readers
  • Editorial board members
  • Institutions or funders

2. How to Submit a Complaint

  • Complaints should be submitted via email to the Editor-in-Chief (email to be provided)
  • Complaints may also be submitted via the official Femington Ethics & Integrity Form on the website

3. Information Required

  • Manuscript ID (if applicable)
  • Names of involved parties
  • Description of the issue
  • Supporting documentation or evidence
  • Preferred contact method
  • Anonymous complaints will be considered if sufficient detail is provided

4. Acknowledgment

  • Femington will acknowledge receipt of all complaints within the stated business-day timeframe